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By Brad Nunnally, Design Principal – Homeland & National Security In the last decade, we have witnessed a major change in government digital services, underscored by the creation of the US Digital Service (USDS) and 18F, along with legislative and executive actions such as the 21st Century IDEA Act and the Customer Experience Executive Order. […]
By promoting open and constructive dialogue, we can continue to create a workplace environment that embraces differences, values every voice, and works towards a more equitable and inclusive future. In this article, we will explore the significance of National Civility Month in relation to diversity and inclusion and provide tips on having uncomfortable conversations that contribute to a positive and inclusive workplace culture.
A remarkable display of camaraderie highlights the significance of company culture and the values that guide us, just like the core principles of IntelliBridge: Integrity, Initiative, Inclusion, Ingenuity, and Inspiration.
The establishment of the new “customer experience” directorate within the Department of Homeland Security (DHS) is an exciting development that demonstrates DHS’s commitment to improving public interactions and enhancing the overall experience for its diverse range of customers.
We use Discovery to help our customers deeply understand their challenges and problems, with a roadmap for future delivery, so that they can make informed decisions about the investments in their next steps for solution delivery.
Scrum is 30 years old. The Agile Manifesto is 22 years old. One might think by now we’d have this Agile stuff figured out. Some do but, the reality is, most organizations are still struggling with Agile whether they know it or not. It’s understandable. There are many reasons why we struggle. Let’s unpack it.
The United States Citizenship and Immigration Service (USCIS) Director Ur M. Jaddou awarded the Ingenuity & Innovation Award to the Southwest Border (SWB) Digital A-File Team at the USCIS Director’s Awards Ceremony. The award recognizes the strong mission focus and technical excellence of the RDSO Program. The SWB Digital A-File Team includes both government and […]
IntelliBridge celebrated Black History Month with events centered on the Black experience in technology and the workplace. As part of IntelliBridge’s Black History Month events, guest speaker Karen Fray, Director of National Security Innovation Network, addressed the company about the power of education, sponsorship, and diversity in technology and the workplace.
A recent customer in the international security space expressed challenges with understanding the readiness of their personnel, equipment, supplies, and training across their combined network. We were determined to showcase how we approach, understand, and solve complex challenges using Discovery and Human-Centered Design practices in an Agile-like methodology to better identify the issues afoot and build a strategy to modernize their systems.
For an Intelligence Analyst (IA), we find that there are a number of internal and external factors that can lead to common errors and mistakes. In this article, we’ll explore ways to become more cognizant of those potential pitfalls and offer ways to mitigate or eliminate those risks on your way to becoming a more successful analyst.